Payments

States

State	Definition
Awaiting Funds	Payment does not have a source account and is waiting for the end-user to send funds.
Pending	The transfer is ready to be initiated.
Processing	Payment instructions have been delivered to the sending bank. If a foreign currency exchange is involved, the trade will be executed before the bank can release the transfer. If you are on the post-funding option, we may be waiting for funds to send your transfer.
Sent	The funds have been released and are on the way to the receiving bank.
Completed	The expected delivery date of this transfer has been met. If you cannot confirm receipt, please contact our Support team for more information.
Canceled	The customer has reached out to our Support team and requested a cancellation; we stopped the transfer and did not transfer funds. No further action is required.
Returned	The beneficiary's bank sent back the transfer and may require additional information. Please get in touch with our Support team for more details.
Failed	We were unable to start or complete the transfer. Our team has been alerted and will investigate the issue. Feel free to contact our Support team for more information.
Scheduled	All required information has been collected and verified, and the payment will be initiated to meet your chosen delivery date.
In Review	Under compliance review. We'll reach out with more information.